Cookie Policy

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE.

What are cookies?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies). For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below. For more info check out the ICC UK Cookie Guide.

Information we may collect from you

We may collect and process the following data about you:
• Any information that you provide by filling in forms on our site. This includes provided information at the time of registering to use our site, posting material, requesting further services or subscribing to any service offered by us on the site. We might also request further information and if you should report a problem with our site.
• We may keep a record of any correspondence if you should contact us.
• Details of the resources you access and of your visits to our site
• Details of transactions you may carry out through our site and of the completion of your orders.

IP addresses and cookies

We may collect information about your computer; this is statistical data concerning your browsing actions and does not identify you individually. This information includes your IP address where available, operating system and browser type, for system administration and to report collective information to our advertisers. We may also collect information about your general internet usage using cookie files stored on the hard drive of all computers. The cookies contain valuable information that is transferred to your computer’s hard drive. In collecting this information we are able to improve our site and deliver a better and more personalised service. You can refuse to accept cookies but note that in doing this you may be unable to access certain parts of our site. You can do this by activating the setting on your browser which allows you to refuse the setting.

If you do not want to accept that your computer receives and stores cookies, you can alter your security settings on your web browser (Internet Explorer, Google Chrome, Safari etc.). However, note that certain parts of our Site may only be used fully if your browser allows cookies. Thus, your reading experience of our Site may be affected negatively by removing and not allowing cookies.
If you wish to alter your cookie settings, by going to your browsers settings, below are short instructions for how to do this in the four most popular browsers:

Microsoft Internet Explorer Click the ‘Tools’ icon in the top right hand corner and select ‘Internet options’. In the pop up window select the ‘Privacy’ tab. From here you can adjust your cookie settings.

Google Chrome Click the spanner in the top right hand corner and select ‘Settings’. From here select ‘Under the hood’ and change the settings under ‘Privacy’.
Mozilla Firefox From the drop down menu in the top left hand corner select ‘Options’. In the pop up window select the ‘Privacy’ tab. From here you can adjust your cookie settings.
Safari From the settings drop down menu in the top right hand corner select Preferences’. Select the ‘Security’ tab and from here you can adjust your cookie settings.

Google Analytics

Cookie name Description
__utmz Keeps track of where the visitor came from, what search engine they used, what link was clicked on, what keyword they used, and where in the world they are when they accessed the website.
_utmv Stores information used within Analytics to identify user as part of a custom segmentation.
_utmc Holds timestamp of the exact moment in time when a visitor leaves the site
_utmb Holds timestamp of the exact moment in time when a visitor first visits the site
_utma This cookie keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred.

Uses made of the information

We use the information held about you in the following ways:

  • To notify you of any changes to our service.
  • To ensure that the content of our site is presented in the most effective manner for you and your computer.
  • Where you have consented to be contacted, to provide you with the information, products and services requested from us or in the event that we feel will be of interest to you.
  • To allow you to participate in interactive features of our service, should you choose to do so.

In allowing ourselves to carry out our obligations concerning any contracts entered into between you and us.

Cookies from other providers

We also may use the following services:

YouTube We may use YouTube to host video content. When you view a web page on our site with an embedded YouTube video, YouTube creates at least three cookies:
Name:VISITOR_INFO1_LIVE, use_hitbox, PREF
Domain:.youtube.com

Cookie Confirm enables us to comply with UK and EU law on cookies, in a couple of quick and easy steps. Ironically it relies on cookies to function. You will find the icon for this programme in the bottom left hand side when the pages are first loaded.

Social cookies

Vimeo Name:__utma, __utmb, __utmc, __utmz, uid, v6f, Searchtoken
Domain: .player.vimeo.com
Name: aka_debug
Domain: .av.vimeo.com
Click here for an overview of privacy at Vimeo: http://vimeo.com/privacy/policy

Twitter We may use the Twitter “Follow Button” plugin to help us market our business using Twitter. The plugin detects whether you are logged in to Twitter when you visit our website and uses this information to present either a “Follow” or “You Follow” message with various other details from Twitter.
Name:__utma, __utmb, __utmc, __utmv, _twitter_sess, guest_id, original_referer, k, pid
Domain:.twitter.com
Name:k
Domain:.r.twimg.com
If a visitor accesses the site when not logged into Twitter, and a further cookies if accessed while logged on to Twitter. We use the plugin as a convenience for our users and we use it on the basis that Twitter adheres to its Privacy Policy – see http://twitter.com/privacy for more information.

Facebook Name:k
Domain:.facebook.com
Read more about Facebook’s usage of cookies and their Privacy Policy here: Further help with Facebook and Facebook and Privacy.

MailChimp If you signup for our newsletter, there may be cookies set by MailChimp (the newsletter service we use) containing anonymous, non personally-identifiable information to identify if you signed correctly and how you use MailChimp. We do not control these cookies.
More information: http://www.mailchimp.com/legal/privacy/

Running Now

As you are reading this page the cookies that we detect (not all necessarily from this page) running are as follows:
[cookies]

Local Shared Objects (Flash Cookies)

We may use Adobe Flash Player to deliver video content services, such as Vimeo, BBC iPlayer, ITV Player and our own flash player throughout the site. To improve user experience, Local Shared Objects – or Flash Cookies as they are commonly known – are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on a user’s terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way.

Disabling cookies

How to disable Flash Cookies? The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or for all websites – see Flash Player Security for details.

How to disable cookies Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain Services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of the Website or Services may not be available to you.

Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau website on the following link allaboutcookies.org.

Further Information

Please contact us at sales@fernleafconsulting.co.uk if you require further information about cookies stored on any of our websites.

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